Privacy Policy

Last updated: 25 July 2026

Life Museum ("we", "us", "our") is operated by an individual sole proprietor based in the United Kingdom, trading as Life Museum. We operate the website and web application at global.hchemai.com.cn. This policy explains how we collect, use, and protect your personal data when you use our service.

1. Data controller

For this international website, the data controller is the individual operator trading as Life Museum (United Kingdom). Privacy enquiries: support@hchemai.com.cn.

2. Data we collect

• Account data: email address, display name, client identifiers used for Web login.
• Usage data: quiz answers, daily draws, saved reports, preferences, and in-app activity needed to deliver the service.
• Payment data: processed by Stripe. We receive order status and subscription metadata — not full card numbers.
• Technical data: IP address, browser type, device information, and cookies necessary for security and session management.

3. How we use your data

• Provide personality assessments, daily draws, and AI-generated reports you request.
• Manage your account, membership, and customer support requests.
• Process payments and prevent fraud.
• Improve our product and comply with legal obligations.

We do not sell your personal data to third parties.

4. Legal bases (UK / EU users)

Where GDPR applies, we rely on: contract performance (providing the service), legitimate interests (security, product improvement), and consent where required (e.g. non-essential cookies).

5. AI processing

Some features send quiz results or reading context to third-party AI providers to generate narrative text. We minimise personal identifiers in those requests. Do not submit sensitive health or financial information.

6. Data retention

We retain account and vault data while your account is active. After deletion, we remove or anonymise data within 30 days, except where law requires longer retention (e.g. payment records held by Stripe).

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your data, and to object to certain processing. Contact support@hchemai.com.cn to exercise these rights.

8. Cookies

We use essential cookies and local storage for login sessions. Analytics cookies, if enabled later, will be disclosed in a cookie notice on the live app.

9. International transfers

Data may be processed in the UK, EU, US, or other countries where our infrastructure and processors operate, with appropriate safeguards where required.

10. Children

Life Museum is not directed at children under 16. We do not knowingly collect data from minors.

11. Contact

Privacy enquiries: support@hchemai.com.cn
Operator: individual sole proprietor (United Kingdom), trading as Life Museum